"I came here in February and had a wonderful experience. I only waited about 10 minutes and a lovely PA treated me. She was very warm and engaging, I really appreciated it because I was initially anxious and uncomfortable about the procedure. We laughed a lot and although the process was quite painful, she definitely made it more bearable. Will be following up soon for a second!"
"Dr Neiner and the entire Sonterra Dermatology team are the best. Professional, caring and dedicated. I would also highly recommend Teresa, she will make you look 10 years younger. Wonderful person inside and out."
"I went for Derm checkup and Dr Malan saw area of concern. Took a graft it and came back positive. From that point on the sat add was very attentive and followed up with text & emails with instructions. Received a call from Melissa and she was very comforting with her kind words. Scheduled my appointment with Dr Neiner immediately and the procedure went great! Very gentle doctor and kept informing me of everything step he was taking. His assistant Greg was also very attentive. Great bedside manners and wound care information giver was spot on! Thank you everyone for making me feel comfortable. G.K"
"First appointment with this office, Dr Hinajosa and the staff made everything very pleasant. Wait time was very short from the lobby and to be seen by the doctor. Problem was diagnosed quickly and thorough explainion of the cause given. Hopefully problem will be cleared up by follow up visit. Will recommend this office to others."
"I was surprised and extremely pleased that the doctor met me for the first time and treated me immediately. Most doctors want to give us a short intro visit and schedule us to come back another time. I feel like they string us along so as to see as many patients they can in a day, qualify our future needs and collect the highest revenue generators. Just being honest. Office staff was friendly and professional. So was the doctors medical assistant. Sonterra Dermatology gets 5 stars from me!"
"Very nice clinic, great staff. Highly recommend if you need a professional and comfortable dermatology clinic. I had Moh’s and although that feels scary, Dr. Neiner, right down to the nurses and front desk were all very kind. They were all friendly and informative. I appreciate the appointment reminders and texts, super organized."
"Everything was great. I was in exam room before my appointment time. Dr. Swigost was thorough and very easy to talk to. All staff was polite. Very comfortable experience."
"Bright, clean office with professional and courteous front desk staff. Everyone ran perfectly on time. Doctor was very friendly, competent, and kind. Took care of my issue right away. Highly, highly recommend this practice!"
"Love working Teresa!! She is so thorough in her recommendations and provides an excellent service! I did two treatments of the BBL and I am very happy with the results. I plan on having different treatments in the future."
"First appointment and Dr. Swigost was amazing. Helped me feel comfortable and was able to get right to the source of my issue. I was told he is leaving this office. Hoping all other providers are just as amazing."
"Great customer service from all steps of the visit, my Nurse Practitioner was more than helpful and informative. Then I was sent to their own pharmacy downstairs where it took no time at all for them to check with my insurance and get my prescriptions ready. Was very pleased with my overall visit. Definitely found the perfect dermatologist office."
"For this year (2024), all the visits with only Dr. Metzinger, comfort level was great, discussing all the options for HS was good, the visit time was done in a timely manner - good."
"My visit to Sonterra Dermatology was truly great. Staff is warm and friendly. Dr. Malan is very informative and patiently listen to me. He addressed my issues and described a course of treatment to follow and I am already seeing good results."
"Dr. James Neiner is by far one of the best physicians I have encountered in a long time. Not only is he skilled with MOHS but he exhibits empathy, compassion and respect the entire time you are under his care. He listens to your thoughts and concerns, explains every step during the procedure and gives you all the details and options to help you make an informed decision. Not only is he a great physician but he is a genuine human being. Thank you Dr. Neiner for all you do. You are definitely one of a kind! His assistant, Greg, is also great. He and Dr. Neiner are a phenomenal team. Greg does quality work, has a great sense of humor and keeps you laughing during a very stressful time. Thank you Greg for your kindness."
"Dr Neiner is the best dermatologist. He makes you feel comfortable & is very knowledgeable . He gives his opinion on what choices you can make. He performed Mohs surgery I couldn’t be happier with the outcome. I’ve been to several dermatologists here in San Antonio & he is the best by far."
"Wonderful doctors and friendly efficient staff. Love Dr Neiner (fantastic with sutures-my scars are barely visible) and Dr Malan is thorough with his exams/biopsies and very good explaining my pathology report so I totally understood everything. His staff was great with scheduling the surgeries and with follow up visits. They send out a lot of reminders which I appreciate too. And if you don't call back after they leave a voice mail they will follow up to make sure you get all of the information. Best medical practice I have ever dealt with."
"I had an appointment today and I was very satisfied with the professionalism of Dr.who I saw today. I thank her greatly and the nurse who assisted her. Both of the we’re really nice and professional."
"I love Sonterra Dermatology!! They have helped my skin immensely. And when I come in for checkups, they are always so quick and efficient! Dr. Neiner is extremely helpful and kind."
"Great team! They are organized and I did not have to wait long at all. Dr. Metzinger is always professional and friendly along with with the other team members!"
"I really appreciate the efficiency of their office staff and my wait time was very minimal. Dr. Garcia is always kind, caring and very thorough. I always look forward to going here."
"Slight wait after scheduled appointment time (15 minutes) but they are very professional and display a positive attitude. He explained everything in detail, with positive recommendations for skin care that I had not considered."
"I had an exceptional experience at Sonterra Dermatology! Nurse Teresa is incredible—kind, thorough, and so personable. She made me feel completely at ease during my laser treatment. I highly recommend this dermatology clinic to anyone looking for real results and a team that truly cares. Thank you, Nurse Teresa, for transforming my skin and boosting my confidence!"
"Dr Neiner was great, he addressed all my concerns and was able to provide solutions. His assistant was incredibly kind and helpful. They both made me feel at ease and comfortable. This was my first time seeing a dermatologist and I wish I had done this sooner."
"I was a new patient for Dr Neiner. I found the office staff very professional. The medical support staff were equally excellent. Dr Neiner was very thorough and quickly assessed my medical need and we proceeded with executing the plan. I could not give him higher marks for the services provided."
"Today was a Follow-up visit with Dr. Metzinger for my Rosacea. Thanks to her recommendation on a different treatment plan, I have noticed an immense improvement. She is very thorough and knowledgeable! The staff personnel were awesome. I highly recommend Sonterra Dermatology and Dr. Metzinger."
"Acne on my high school daughter's face made her so sad for several of years. After about 6 months treatment at this clinic, she has been cured thoroughly. Amazing result. Very nice doctor and nurse. recommend this clinic"
"Everyone was very friendly and I felt like I wasn’t rushed in my visit. All questions were asked and answered with no problem. Very clean modern office and no wait time."
"Dr. Niener was his normal friendly and efficient self. The staff was very courteous and attentive. I would definitely recommend Sonterra Dermatology!"
"It was a great experience!! We were treated with kindness. They were very knowledgeable. The Doctor and the nurse made us feel very comfortable and satisfied with our visit ."
"Dr. Hinojosa is amazing! Thank you so much! He’s incredibly knowledgeable about skin, and his practical approach makes everything so easy to understand! Highly recommend!"
"Such attentive team from check in to check out. Dr. Metzinger is very knowledgeable and understands my anxiety from having skin nodules that turned out bad when itching. Very clean office."
"Dr. Neiner is an exceptional Mohs surgeon. I had a carcinoma near my eye, and after 12 stitches, I can confidently say, "Trust the process." The swelling subsided, and now I’m left with the tiniest scar that’s easily concealed with makeup."
"I have been with this practice from the start. Always top notch.Typically, in the past, they quote you there on the spot for certain procedures. For the excision of a cyst I didn't find out until I was checking out. Wow. I would have declined to have the procedure done at this time due to my current financial circumstances. My fault for not contacting my insurance in advance, but a heads up to the approximate cost would have been nice. So 1 thing in over 13 years. A+ Highly recommend this practice!"
"Dr Hinojosa is the best!! He really takes his time to listen and answer any questions we have. Since my daughter’s treatments with eczema, her skin has since been the clearest I’ve ever seen! Dr Hinojosa is a doctor that genuinely cares and values his patients and we are happy to have found him and Sonterra Dermatology. I highly recommend SD very clean and friendly staff"
"Great place where people care and get you the treatment you need. Unfortunately I went to the wrong doctor before I found Sonterra Dermatology. Thank you Dr. Malan!!"